Cancellation and Refund Policy
Effective Date: 1/1/26
Last Updated: 24/9/25
At GoodHealthX, we are committed to providing clear policies so our learners can make confident and informed decisions.
1. Digital Product – No Cancellation or Return
Our course, Research Understanding 101, is a digital product. Once access is granted, the course materials cannot be “returned” like physical products. Therefore:
We do not offer cancellations once the purchase is completed.
Access to the course is granted immediately after payment, and thus, no return or reversal is possible.
2. No Refund Policy
We do not offer refunds for this course. All sales are final.
Before purchasing, we encourage you to:
Read the course description and features thoroughly
Contact our support team if you have any doubts
Ensure that the course aligns with your goals and expectations
We’re happy to answer your questions in advance to help you make an informed decision.
3. Exceptional Cases
Refunds will only be considered in cases of:
Duplicate payment
Technical errors where the course access was not delivered and cannot be restored
In such cases, please contact us within 48 hours of the issue, and we’ll assist you promptly.
4. Contacts
If you believe your case qualifies under the exceptions mentioned above, reach out to our support team:
Business@goodhealthx.com
We aim to respond within 1–2 business days.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.